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PI Claims Handler
Chesterfield (Full Time, Permanent) £20,000 - £30,000 / Year
PI Claims Handler - Chesterfield, Derbyshire
An exciting opportunity has arisen for an experienced PI claims handler to join a rapidly expanding insurance company based in Chesterfield.
The successful candidate must have previous experience handling motor insurance claims.
Key duties will include:
Managing claims caseload (including bodily injury claims), in accordance with the Markerstudy claims philosophy, claims handling procedures and service levels.
Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits (see appendix A).
Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles).
Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter.
Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation.
Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis.
Developing and maintaining effective relationships with colleagues and business partners.
Pro-actively managing personal training and development requirements.
Undertaking general claims tasks, as required.
Performance Indicators
Personal performance against agreed objectives and targets.
Internal KPIs.
This is a full time permanent opportunity
Adecco are an equal opportunities employer and are acting as an employment agency
