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Personal Injury Motor Claims-Intermediate Level
Cardiff (Full Time, Permanent)
£19,000 - £20,000 / Year
Personal Injury Motor Claims-Intermediate Level - Cardiff
£Competitive Salary, Healthcare, Pension other superb benefits you would expect from a global organisation
We have been providing our clients third party administration (TPA) services for over a decade. We deliver our services 365 days of the year. In the UK alone we manage over 154,000 claims, including those affected by Motor damage or theft.
Can you stand in our customer`s shoes? Most of us know that being in a motor accident or the theft of your car can be distressing. We recognise the importance of having transport to hand and can help our valued clients in providing expert assistance in such situations.
As a Personal Injury Claims Handler you`ll have full responsibility for each individual insurance claim you deal with. The key to success will be constant contact with all stakeholders to ensure first class customer service. You`ll also be involved insome investigation, negotiation, assist with settlement of claims and help in liasing with underwriters, solicitors and third parties.
Our claims can be so diverse, so you`ll need to have superb empathetic skills, take a neutral view and remain calm when the pressure is on.
You will have/be:

- Knowledge of motor and personal injury claims handling
- Knowledge of £50 k personal injury claims would be an advantage
- Excellent Customer Service skills within an office environment
- Proven ability to work on your own initiative as well as part of a team
- Strong organisational skills and the ability to prioritise your workload
- Ability to work to monthly targets and be able to demonstrate that you are a team player
- Strong communication skills - both written and oral
- IT literacy

MOTOR CLAIMS EXPERIENCE ESSENTIAL....This role is an Intermediate level for Personal Injury but requires prior experience in Motor Claims and some exposure to Personal Injury Motor Claims handling